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Reviews of recent stays |
Comment on the hotel |
The reservation service |
Beith
2008-01-11 until 2008-01-18 |
Imperial Samui Hotel, Chaweng Noi Beach
Lovely hotel on a nice part of the Charweng Noi beach. Nice to be a little bit away from the hustle of Charweng Beack
We travelled with our two childrem and thus booked one of the two bedroom villas which was great.
Enough small cheaper restaurants to the south of the resort which were great.
Beach and pool were great
Hotel restaurants were OK and I would recommend the food at Tara.
Overall 7.5 out of 10
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worked extremely well - could not have been easier
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Pellitteri Maria
2005-12-22 until 2005-12-29 |
Imperial Samui Hotel, Chaweng Noi Beach
the place is wonderful even with bad weather we enjoy our stay.our room was spacious very confortable and clean with nice touches,The breakfast was excellent with everything you can imagine and the staff was ready to accomodate you with every necessities.I definetely reccomend it.
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sawadee.com was easy to use and we didn t have any problem
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Pete
2005-10-01 until 2005-10-09 |
Imperial Samui Hotel, Chaweng Noi Beach
Overall great hotel but they seem to be overbooking their premier sea-facing rooms. We were upgraded to a junior suite as well as another couple. But some people were downgraded to the garden room or something.
Employees were excellent and really went out of their way to please. Breakfast buffet was good and the variety of types of dinners was nice although we went to the restaurants down the beach mostly. Nice location, away from Chaweng but only a 4 minute drive.
This hotel is used by many Germans and Italians and the Germans like to reserve their seats by the pool by placing their towels on the chairs early in the morning and showing up in the afternoon. If you get there early enough, simply remove the towel and you shouldn t have a problem.
Air conditioner did smell like a sewer after a large rain for some reason. Bathtub on balcony was very nice.
Bring mosquito repellant.
We would definitely go back though and we had a great vacation overall.
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Helle Krogsgaard
2005-02-20 until 2005-02-28 |
Imperial Samui Hotel, Chaweng Noi Beach
Pools, garden, restaurant, breakfast buffet and the junior suite are nice. Deluxe rooms, activities and english language with some of the staff can be better. Overall a nice hotel, but the price level is a bit above the standard.
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Booking worked fine. But the refund policy seems too strict (pay everything in advance and nothing can be refunded).
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Graeme & Sabine
2005-02-06 until 2005-02-11 |
Imperial Samui Hotel, Chaweng Noi Beach
We really enjoyed the overall holiday experience.Check in formalities were handled in a very relaxed yet professional manner and our Superior Seaview reservation was upgraded to a Junior Suite which was beautifully furnished ,expansive ,great bathroom and even an aditional bathtub on the balcony.The Seaview was partially blocked by palm trees .The breakfast buffet was a real pleasure with great variety and quality and attentive service for hot drinks etc.Both swimming pools had their own charm with the seawater eternity pool adjacent to the beach being the most popular.The beach area was adequate without being sensational.Along the beach to the right are a few local Thai restaurants with top marks going to Beach Love for their food,service.price levels and nice background music and we also enjoyed a beach buffet organised by the hotel.The only negative comment concerns the distance and slope between the main building and the beach which might create difficulties for ageing or handicapped people.All in all we recommend this hotel for those seeking a quality resort with great service.
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Sawadee has never let us down !!
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Martin Revell
2005-01-26 until 2005-02-05 |
Imperial Samui Hotel, Chaweng Noi Beach
The room was very good and in a great location. A premier sea facing room, really does face the sea!!!
The hotel facilities were good with plent of availability of sunbeds around the pools or on the beach. The beach was clean. The food in the beach bar at lunchtimes was very inexpensive and offered plenty of choice. The evening buffet dinners were good quality. There were very good beach restraunts within walking distance of the hotel.The only downside was that personal items were lost from our room one afternoon and the process of reporting it to the police was difficult.
All in all an excellent hotel, we will definately return.
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The booking service was excellent. Everything that we booked was delivered. A very good service
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Christine Revkin
2005-01-16 until 2005-01-24 |
Imperial Samui Hotel, Chaweng Noi Beach
The Imperial Samui was a major disappointment. Nothing to do with a 4 star hotel as expected and definitely not worth the price. Of course staff was nice and helpful but they are like that everywhere on the island. The room was a long walk from everything and everything from internet connection to drinks, phone calls and food was WAY too expensive. Either go for something really nice or go for something cheaper. Imperial Samui wasn t worth the money at all.
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Slow response to emails if response at all. Perhaps due to the rush after tsunami.
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James Cook
2005-01-06 until 2005-01-12 |
Imperial Samui Hotel, Chaweng Noi Beach
The Imperial Samui hotel is a quality hotel about 5 minutes south of Chaweng by car. It has two excellent pools (although 90% of people only use the salt water pool) and many additional facilities like a tennis court, massage, tour desk, etc (but strangely no gym). We also had a DVD player in the room, which was fantastic.
The main points to consider about this hotel are:
1. It is 5 minutes out of the main part of Chaweng although it is easy to get there. It does cost 50 baht/person each way though and this can start to add up.
2. The base level rooms looked a little small and some of them overlook the road (i.e. you don t even need to go through the lobby to get to them). We stayed in a junior suite which was excellent but I think all higher tier rooms would be good.
3. The beach is quite nice but not particularly clean. This is not the hotel s fault, but does mean that the beach is not as well used as it could be.
There are a few little restaurants around - three or four on the beach and one Italian resturant across the road. However, we tended to go into Chaweng most nights for a meal and drinks.
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We were originally booked to go to Phuket but after the tsunami, we were desperately trying to change to Koh Samui. Sawadee.com helped with this and transferred our entire deposit to our new hotel. However I had to email about 10 times and call Thailand three or four times. In the circumstances, I think this is understandable and they did manage to get everything transferred in time (just!).
However, being willing to display feedback is the best evidence of the quality of this service. Not many companies actively encourage and publicy display unedited feedback. Congratulations sawadee.com!
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Ms. Carolina Giliberti
2004-01-02 until 2004-01-06 |
Imperial Samui Hotel, Chaweng Noi Beach
Had a great time - hotel was wonderful - nice rooms, great pools and beach front, friendly service, away from the noise of Chaweng Beach but close enough to go out for dinner, shopping etc. Would highly recommend to other travellers.
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Sawadee services were very professional. Had problems with original reservation due to construction underway and Sawadee staff were prompt to address our concerns and find us alternative accomodation. Would absolutely use services again.
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